LossScout
Restoration professionals
Be the first crew to reach the owner after a fire or water loss, while the need for board-up, water mitigation and cleanup is immediate.
Real-Time Property Loss Intelligence
Find the loss.
First.
LossScout is a property loss intelligence platform designed to help Restoration Professionals, Insurance Adjusters, Attorneys, and Real Estate Investors discover, qualify and ACT on property-loss events using real-time incident intelligence and property data.
Live now across 9 Houston-area counties
Live dispatch monitoring
Fire department radio is monitored around the clock, and fires and water calls become incidents within minutes.
Matched to the property
Each incident is tied to a real parcel with county appraisal data, not just a street name.
Verified on scene
Field teams confirm damage in person before owner research is spent on a lead.
Instant alerts
Your team gets the lead by text message (SMS), WhatsApp or Telegram the moment it qualifies, with a link to the full story.
See it in 30 seconds
From a fire on the radio to a claimed lead
How it works
From the first radio call to a qualified lead
LossScout does the listening, locating and research so your team only works the losses worth working.
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1
Detect
Fire and emergency dispatch audio is transcribed and classified as it happens. Structure fires, smoke investigations, alarms and water damage calls become tracked incidents.
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2
Locate
Every call about the incident is used to pin down the exact address, then matched to the county appraisal parcel for that property.
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3
Qualify
Each lead is scored on how big the response is, how the fire is growing, and what kind of property it is. Scores keep updating as the incident unfolds.
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4
Act
Alerts go to your team, a rep claims the lead, and owner contact details are ready when the time is right to reach out.
Features
Everything you need to act on a loss
Property intelligence
Know what you're walking into before you get there.
- Owner of record, appraised value, year built and building size
- Owner-occupied, rental or commercial, so you know who to talk to
- New-construction flags for recently built and recently sold homes
- Exact parcel location for turn-by-turn navigation
Property
Land useSingle-family residential
Appraised value$312,400
Year built1987
OccupancyOwner-occupied
Example data
The full incident story
See how each lead was built, in order, from the first dispatch onward.
- Every linked radio call, with timestamps
- Units responding, alarms added and fire growth
- Field notes from the scene: photos, voice and text
- A clear signal when an incident is contained or closed
Incident story
Field team: smoke damage visible from street
Fire extending to attic
Second engine and ladder added
Structure fire dispatched
Example data
Owner contact, screened
Reach the right person, the right way.
- Owner phone and email research on verified leads
- National and state Do Not Call status shown on every number
- Known litigator numbers flagged before anyone dials
Owner contact
(713) 555-0142Callable
(281) 555-0187National DNC
owner@example.comEmail
Example data
Built for teams, from first alert to final walkthrough
Use LossScout as your all-in-one solution for the whole lifecycle of a restoration project. Everything the job needs lives with the lead.
- All of your project photos, notes, and files
- Assign leads to reps, with an on-call rotation
- Tasks with due dates, voice dictation and photos
- Owner, admin and sales roles with the right access for each
Project
Photos148
Notes12
FilesEstimate.pdf, Moisture map.pdf
Due todayCall owner about board-up
DoneVisit property
Example data
Already have a CRM? Send it there.
Prefer to run jobs in the software you already use? Send any LossScout opportunity straight into your CRM at any step: when the alert first comes in, once it's verified on scene, or after you win the job.
Send LossScout opportunities into your CRM through n8n or Zapier
HubSpot
Salesforce
Pipedrive
Close
n8n
Zapier
Webhook
Running a restoration platform like Xcelerate, DASH, Encircle, PSA, Restoration Manager, JobNimbus or ServiceTitan? Connect it through n8n, Zapier or a webhook.
See how to connect n8n or Zapier →Who it's for
One feed of property losses, four ways to use it
Insurance adjusters
Find new claims early, with the property details and incident history you need to assess the loss.
Attorneys
Track significant property losses as they happen, with a timestamped record of how each incident unfolded.
Real estate investors
Spot fire-damaged properties and reach owners who may be weighing whether to repair or sell.
Coverage
Live across Greater Houston
LossScout is live today in nine Texas counties, with more markets on the way.
Harris
Fort Bend
Montgomery
Brazoria
Galveston
Waller
Liberty
Chambers
Austin County
FAQ
Common questions
I've been invited to LossScout. What do I do now?
Watch for an email from LossScout with the subject "You have been invited to LossScout," then click the link to create your account and choose how you'd like to get lead alerts. Watch the 3-minute getting started video to see every step.
Where does LossScout's data come from?
Incidents come from public fire and emergency dispatch radio. Property details come from county appraisal district records. Owner contact details are researched only after a lead has been verified.
Where is LossScout available?
Harris, Fort Bend, Montgomery, Brazoria, Galveston, Waller, Liberty, Chambers and Austin counties in Texas. Austin, San Antonio and the DFW Metroplex are coming online soon. If you work somewhere else, tell us in the form below.
What kinds of incidents are covered?
Structure fires are the core of LossScout, along with smoke investigations and fire alarms that may point to a loss. LossScout also sends water damage alerts for calls like flooding inside a building and sprinkler water-flow alarms. Each incident is scored so the biggest losses stand out.
How do alerts reach my team?
By text message (SMS), WhatsApp or Telegram, straight to your team's phones as soon as a lead qualifies, with updates as the incident develops. Every alert links to the lead in the LossScout app.
Does LossScout work with my CRM?
Yes. You can send LossScout opportunities into HubSpot, Salesforce, Pipedrive or Close through n8n or Zapier. Restoration platforms like Xcelerate, DASH, Encircle, PSA, Restoration Manager, JobNimbus and ServiceTitan connect the same way, and any other system can receive them by webhook. Or run the whole job inside LossScout, with all of your project photos, notes, and files. See how to connect n8n or Zapier.
Do you screen phone numbers against Do Not Call lists?
Yes. Every owner phone number shows its national and state Do Not Call status, and known litigator numbers are flagged, so your team can make an informed decision before calling.
Get Access to LossScout
Are we not yet in your area? Tell us a little about your business and service area. We'll contact you when LossScout becomes available in your market.